Please see these steps to learn how our payment system works
A registered YenePay merchant creates an entry point for making a payment on a website or mobile app that has been integrated with YenePay.
A buyer makes a payment using their internet banking account, mobile banking account, YenePay balance or agents.
Notifications are sent to the merchant and the buyer with a summary of the transaction and the payment status. YenePay has an online and telephone customer service in case of any queries.
The buyer receives the product/service they paid for. YenePay provides dispute resolution mechanisms and supports payment reversal in case of any issues.
The merchant issues a payment request by logging into their YenePay account and YenePay settles the payment within hours.